Mycasino Review: All the important info here

Our in-depth Mycasino review discovers that the operator entered the Switzerland online gaming sector during 2019, under licence from the Swiss Federal Council. This is a brand of the bricks and mortar Grand Casino Luzern. The article looks at the Mycasino welcome bonus that is activated by the Mycasino promo code. The Mycasino mobile service is also mentioned for potentially one of the best online casinos based in Switzerland.

Mycasino ReviewOur rating
Welcome offerMark: 4.5/5
Games offerMark: 4.5/5
Other promosMark: 3.5/5
Software and navigationMark: 4.0/5
Payment optionsMark: 4.0/5
Customer serviceMark: 4.5/5
Average ratingMark: 4.0

The site is designed for slots and live casino table games. Some of the games are available on the Mycasino mobile version of the desktop computer website. The site has few features and games but more should be added as the brand becomes established.

Please bear in mind that the site is still in the early stages of development and this is a factor in the findings of the review. It is difficult to assess some of the features at this stage of the operation. The following table rates the site features covered in the Mycasino review:

Mycasino welcome bonuses – 4.5/5

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More info:

    18+.You must activate the offer within 7 days of signing up. You deposit at least CHF 10. The amount of your first deposit is the amount of bonus money you will get (up to a maximum of CHF 300). Wager the bonus money 35 times within 30 days of activation.

    This Mycasino review reveals an excellent welcome bonus. The offer is activated by the promo code.

    The Mycasino review shows that the Mycasino welcome bonus is a genuine 100% matched deposit bonus. The value of the Mycasino sign up bonus is the same as the qualifying deposit. However, the staking requirement is 35 times the bonus. To be able to make the withdrawal of the bonus funds, new customers must wager CHF 10,500 in the first calendar month. The headline bonus provides a good incentive to open an account with the promo code, make a deposit and bet.

    The best online casinos offer a welcome bonus for new customers. The value of the promo code offer compares favourably with promotions with other online casinos. The Mycasino welcome bonus is transparent but the turnover requirements are restrictive. However, staking 35 times the bonus before customers can access the funds is typical of the online casino market. There are limits to the contributions made by specific games and slots which is common.

    mycasino welcome offer

    Welcome offer T&Cs: 18+.You must activate the offer within 7 days of signing up. You deposit at least CHF 10. The amount of your first deposit is the amount of bonus money you will get (up to a maximum of CHF 300). Wager the bonus money 35 times within 30 days of activation.

    Games offer – 4.5/5

    mycasino top slots

    Mycasino Live Casino section

    Mycasino has proudly launched its live online casino, offering a real-time gaming experience that brings the excitement of the casino floor directly to players. With over 200 live casino games available, Mycasino stands as a beacon of innovation in the Swiss online gambling landscape. now features an extensive array of live casino games, creating the most authentic casino atmosphere for players across Switzerland. From classic table games like blackjack and roulette to unique game shows, the live casino section is designed to cater to a wide range of preferences. Players can now enjoy popular titles such as Lightning Roulette, Immersive Roulette, Infinite Blackjack, and the exclusive Grand Casino Live—a dual-play roulette experience from the prestigious Grand Casino Lucerne.

    Live casino games at Mycasino are broadcast using high-quality HD live video, ensuring that players can catch every action in stunning detail. Unlike traditional online slots, these games are facilitated by real human croupiers and allow interaction with fellow players from across the globe. This live setup ensures a secure and fair gaming environment, with activities closely monitored and certified by the Swiss Federal Gaming Board.

    mycasino live casino games

    With the launch of its live casino, Mycasino has set a new standard for online gaming in Switzerland. Offering a vast selection of games, innovative technology, and a focus on security and fairness, Mycasino provides an unparalleled live casino experience. Whether you’re a fan of roulette, blackjack, baccarat, or the thrill of game shows, Mycasino’s live casino has something for everyone.

    Mycasino slots

    mycasino popular slots continues to redefine online gaming in Switzerland by offering an unparalleled selection of online slots, showcasing the best from world-renowned game providers. Leveraging the vast experience of its parent company, the Grand Casino Lucerne, Mycasino brings traditional favorites and innovative online adaptations to its platform, including the iconic Swiss slot, Super Cherry.

    At the heart of Mycasino’s mission lies the commitment to deliver first-class online gaming adventures. Our platform, Switzerland’s largest for online casino games, is constantly evolving. We introduce new games and providers to meet our players’ desires, ensuring a fresh and exciting gaming experience with every visit.’s slot collection covers an extensive range of themes from ancient Egypt to Western adventures, and sports to fruit-themed games. Each slot is categorized for easy navigation, with sections for new, popular, jackpot, and exclusive games. Game types vary from innovative Megaways slots, offering up to 117,649 ways to win, to crash games that blend skill with chance, and traditional slots enriched with free spins and jackpot opportunities.

    mycasino slot jackpots

    Jackpot slots at Mycasino offer the chance for potentially big wins, whether through fixed prizes or progressive jackpots that grow with each bet placed. Other innovations include the Buy Feature, allowing direct access to bonus rounds, and Megaways slots, which revolutionize payline possibilities.

    Mycasino is home to exclusive games like Golden Rabbit and partnerships with Swiss game provider Paf, bringing unique titles such as Thunderbar and Knights & Dragons. The platform features slots from industry giants like Amusnet, ELK Studios, and NetEnt, ensuring a diverse gaming experience that caters to all preferences.

    Mycasino promos for existing customers – 3.5/5

    There aren’t many promotions for existing customers at the moment, but players can still get some.

    Game of the Week – Get up to 30 free spins

    At Mycasino, you can get up to 30 free spins on Vikings Go Berzerk. Start by activating the offer. If you play with CHF 20, you get 10 free spins. Play with CHF 40 more, and you’ll get 20 more spins. Remember, you need to use real money. Each spin is worth CHF 0.50 and they last for 7 days. When you win, the money goes straight to your account with no extra steps. There might be a short wait for your prize. Mycasino can change or end this deal at any time. This offer follows Mycasino’s regular rules. It’s a great way to get more playtime and fun!

    Slot Tournaments

    At Mycasino, you can join slot tournaments and battle other players to win up to CHF 2,000! It doesn’t matter how much you bet, which means everyone has the same chance to potentially win the prize. Here’s what you need to do:

    1. Pick how much you want to bet, anywhere from CHF 0.01 to CHF 500.
    2. Play your chosen games up to 1,500 rounds within the time limit. If you can’t finish all rounds, your points so far will still count.
    3. After the tournament, wait 1-2 business days for Mycasino to announce the winners.

    The top five players get bonus money prizes:

    • 1st place gets CHF 2,000.
    • 2nd place gets CHF 1,000.
    • 3rd, 4th, and 5th places each get CHF 500.

    Winners get a bonus code by email to claim their prize, usually within 1-2 business days. You need to use the bonus money once within 30 days to turn it into real money.

    Your points depend on how much you win compared to your bet. For example, if you bet CHF 2 and win CHF 10, you get 5 points. You can earn points even with small wins. Keep in mind, you’ll see your progress in the tournament after playing 20 rounds.

    The Mycasino promo code offer for new players is generous but this is not complemented by additional offers for existing customers. It is early days for this online casino so the operator may introduce more promos in future.

    The review highlights the welcome bonus of up to CHF 300 and 200 free spins on the Golden Rabbit game. A further element of the welcome offer is a raffle for a visit to Las Vegas. Similar casino operators offer a range of promotions for existing customers.

    The Mycasino review showed that the operator focuses on the sign up bonus and not ongoing promos.
    When the operator launches the casino and the live casino comes into operation, the site may feature a range of casino promotions for current players.

    Other sites offer cashback and free spins for selected slots. The online casino could introduce a VIP program which rewards existing players with promotions and additional free spins. Customers can usually join a VIP program by invitation.

    Software ease of use – 4.0

    This casino has developed proprietary slots such as Golden Rabbit based on in-house software. The operator launches new slots and offers some old favourites. Games providers include Novomatic, Novoline and Red Tiger.

    The slots offer brings together the firm’s own games and slots from some of the leading suppliers in the industry. Many of these slots can be played on the Mycasino app. The Mycasino mobile version features some of the best slots from the desktop computer site.

    The Mycasino online casino was only launched in 2019. The site is currently quite basic which means there is no complex navigation to reach a player’s favourite game. The games options are only Live Casino and Slots. The live casino is still under development so the only active option from the main menu on the Home Page is slots.

    Therefore, the site is easy to use at the current stage of development. That attribute should remain when new products are introduced.

    mycasino slot selection

    Payment options – 4.0

    Customers can transfer funds using debit and credit cards, e-Wallets, bank transfers and the TWINT app. The operator does not charge fees but the providers may impose a charge for carrying out the transaction. Deposits are immediate and withdrawals are subject to the standard delays of 1 to 2 working days.

    The Mycasino review shows that only bank transfers to accounts based in Switzerland are allowed. The minimum deposit is CHF 10. The maximum deposit depends on the payment method and the client’s transaction and betting history with the operator. Customers who register with this company are presented with a good range of banking options.

    Customer service – 4.5

    mycasino customer service

    Customers can contact Mycasino using a free phone, email contact form and live chat. Live Chat is available when customers login to their account but the service is not open for 24 hours a day. The department is open from 9am to midnight (1am on Friday and Saturday).

    The site also features a comprehensive FAQ section which answers the most common queries. Mycasino is committed to promoting responsible gambling. There are measures in place to restrict problem gambling.

    Mycasino also publishes contact details for a gambling support group in Switzerland. All features of the Mycasino service, including customer support, are available in French, German and English.

    Our verdict – 4.0

    At the time of writing the site was still being developed. Some of the features were not available. There was no regular casino and the live casino had not been launched. The Mycasino review showed that the site only offered a small range of slots.

    Customers could play these virtual slot machines on PC’s and on the Mycasino mobile release. The existing customer service and payment functions work adequately. The site has the potential to develop into one of the best online casinos that serves the market in Switzerland.

    👍 What we like👎 What we don’t like
    Range of favourite and new slots.No promotions for current players.
    Decent welcome bonus value.Live casino under development.
    Easy to navigate site.No 24 hour customer support.

    Please note that new customers can enjoy the welcome bonus when registering with the promo code. The welcome bonus is a 100% matched deposit bonus for up to CHF 300, 200 free spins on Golden Rabbit and free entry to a draw with a prize of a trip to Las Vegas. There are currently no ongoing promotions for existing customers. However, some may appear on the site and they would complement the welcome offer activated by the promo code. This new customer offer is not a no deposit bonus casino promotion.

    If you enjoyed gambling with Mycasino and are looking for more websites with exciting promotions, check out our review.

    18+ | Please play responsibly | Terms and Conditions apply | Commercial Content